Artikel diperbarui pada 12 August 2023.
Nowadays, Indonesians are asked and even required to join the BPJS Health program. But sometimes the participants are late in paying so that the card has inactive status. For this reason, users must know how to activate the health bpjs that is late in paying so that it can be used again.
With this, it will be inconvenient for participants to access the BPJS Health card. Even people who have BPJS cards cannot enjoy benefits such as outpatient or inpatient care.
If the card is no longer functioning, it is better to take immediate action. To process the card so that it can be active again, of course, there are several requirements that must be met by participants. The full explanation will be explained below:
How to Activate a Late Paid BPJS Health
How to activate BPJS Kesehatan that is late paying or deactivated can be done easily through online or offline. Please note that BPJS services through online and offline are not much different.
It’s just that if online you can’t meet face to face with officers, while if you come directly you can directly ask questions and even convey problems or obstacles regarding BPJS Health. For a complete explanation, see the following review.
1. Using the JKN Mobile Application
The JKN Mobile Application is an alternative or how to activate a health bpjs that is late in paying. With this application, it will make it easier for users to access BPJS Kesehatan.
Through this application all BPJS health services can be accessed anywhere without having to manage through a branch office. If you want to know the steps, see the following review.
- First download the Mobile JKN application through Google apps.
- If you are a new user, register first by creating an account.
- After registering, log in using the number printed on the BPJS Health card.
- You can also log in using your ID card number or email.
- Next select the participant segment menu to proceed to the next step which is activation.
- Follow the steps or processes that are already available on the application until the activation process is completed.
- If it is completed, the BPJS Health card will be active and can be used again.
By using this Mobile JKN application, it is hoped that BPJS members will make the best use of it. because until now there are still many who abuse this application for personal gain.
2. Using WhatsApp Application
WhatsApp can also be used as a solution or a way to activate health bpjs that has paid late so that it can be active again. Through this application, it will be served by a chat assistant or CHIKA.
With this CHIKA service it will be easier to access BPJS Health without having to come to the branch office. For a complete explanation, see the following steps.
- The first step is to chat with CHIKA via 08118750400.
- With this number, you can send any message related to BPJS Kesehatan.
- Then several service options will appear.
- There, choose if you want to reactivate your BPJS Health card.
- If so, you will be asked to fill in your domicile and the nearest branch office according to your place of residence.
- If so, CHIKA will provide information regarding the activation of the BPJS Health card to the branch office.
3. Using SMS
Without using the help of an application, you can also access BPJS services, namely by SMS. By using this SMS if you want to contact BPJS, you don’t need to use a data package and don’t even need to use credit.
Of course there is a special number to contact the BPJS without coming directly to the branch office. The BPJS Health service number via SMS is 087775500400. For the steps, see the following review.
- First type the identity in the form of BPJS card number or NIK listed on the KTP.
- If it has been sent to the special number described earlier.
- Next select the SMS instruction according to the problem or obstacle that is being experienced.
- Then type it if you want to reactivate the BPJS card.
- If you have sent and wait until you receive a reply from BPJS Health.
4. Visit the BPJS Office
After knowing how to go online via cellphone, next we will explain how to activate the health bpjs that has been paid late through the branch office. If you come directly to the office, of course, you must prepare all the offline requirements to be submitted to customer service.
This method is fairly time-consuming and labor-intensive because you have to queue. However, if you come directly, you will certainly get clearer information than through online. For the steps, see the following review.
- First, of course, prepare requirements such as KTP and BPJS Health Card.
- Then come to the nearest branch office.
- If you have arrived, you can take the queue number.
- Wait until called by customer service.
- If you are called, you will be asked about the need to come to the office.
- Then tell them if they want to reactivate their BPJS Health card.
- If you have all the requirements, customer service will be asked to follow up.
- If it can be completed on the same day, the customer service will tell you to wait.
- If it cannot be resolved now, it will be contacted online.
Other Causes of Non-Active BPJS
An inactive BPJS Health card is not caused by late payments alone, but can also be due to quitting work or being laid off. With this, BPJS Kesehatan considers participants unable to pay contributions every month.
Make sure to continue to control every month regarding dependents per month so that the card is not inactive. now there is a special application for BPJS Health that can be used to monitor this. Here are other causes of BPJS inactivity.
1. Resign or get laid off
If a person is a participant of BPJS Kesehatan Pekerja Penerima Upah, of course the monthly installments are borne by the company concerned. Thus, if the person leaves the company, the monthly BPJS payment is automatically no longer borne.
2. Considered Able to Pay Dues
The next reason why someone’s health BPJS becomes inactive is because the participant is considered to have the ability to pay independently. However, it should be noted that this can happen if the participant is included in the category of receiving contribution assistance.
If the recipient is considered capable, they must automatically pay their own contributions. Usually this is not known by the participants and makes the contribution overdue and automatically BPJS Kesehatan is inactive.
3. 21 years old
The status of BPJS Health Participants can become inactive when they reach the age of 21 where previously the contribution coverage was borne by parents and now must be borne by themselves. However, usually BPJS Kesehatan will remain active if a person is still a student and is limited to 25 years of age.
The above are some explanations of how to activate a health bpjs that has paid late so that it can be used again. For BPJS Health cards that are inactive due to installment problems, it is immediately resolved through application assistance or coming directly to the office.
If through the office, BPJS members will get the main service. Of course, the BPJS will prioritize those who come directly compared to members who contact virtually either through applications or SMS.
In addition to explaining how to reactivate BPJS Health due to late payment, above is also explained about other causes that result in inactive BPJS. Actually, there are many more causes of this problem, but it is often ignored by participants.
